Refund policy

Refund & Return Policy

Right of Withdrawal If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

How to Request a Return To exercise your right of withdrawal, contact us at [your email] before the 14-day window expires. You can also initiate a return directly from your order confirmation page.

Delivery Orders are typically processed and dispatched within 2–5 business days. Delivery times may vary depending on your location.

Return Conditions Items must be returned in their original condition and packaging. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds Once we receive and inspect your return, we will process your refund within 14 days using your original payment method.

Exceptions The right of withdrawal does not apply to sealed goods that are not suitable for return due to health or hygiene reasons once opened.